Our quality control team inspects all goods immediately on receipt of delivery from our suppliers (to check for faulty goods or for signs of damage during transit to us) and then again prior to dispatch from our warehouses, so as to avoid supplying you with faulty or damaged goods. However, in the event that the goods received by you are for any reason either faulty or damaged, you should contact us within seven days from the date on which you have accepted delivery of the goods, by phone on 0345 004 3748, or by email at custserv@bullerltd.co.uk quoting your Order Number, or using our Contact Us form. In that event, we will either replace the goods or supply you with replacement parts to repair them. You have the right, in the event that the goods supplied are either faulty or damaged, to have the goods returned to us, by arrangement with our Customer Service Department, and to have a refund of the purchase money paid by you. Provided that you notify us of the defect or damage within a reasonable period of time after delivery, and provided that the damage or defect has not arisen following the date of delivery to you. Alternatively, you may agree to accept the supply by us of replacement goods, subject to the same terms and conditions as in the supply of the original goods. None of these remedies mentioned in any way affect your statutory rights as a consumer under the Sale of Goods Act 1979 (as amended), or otherwise.